Terms & Conditions
Last updated: 21 September 2026
Welcome to Zartari Silks. By using our website zartari.in or placing an order with us, you agree to these Terms & Conditions. Please read them carefully.
1. About Us
Zartari Silks is an Indian ethnic wear brand based in Pune, Maharashtra, founded in 2018 by Gaurav Bhagwat and Tejashree Bhagwat. In these terms, “we”, “us” and “our” refer to Zartari Silks, and “you” refers to the user or customer.
2. Eligibility
You must be at least 18 years old and legally able to enter into a contract under Indian law to place an order. If you are under 18, you may use the website only with a parent or guardian's involvement.
3. Using Our Website
• Use the website only for lawful purposes.
• Do not attempt to hack, disrupt, copy, or misuse the website or its content.
• Give accurate and complete information when you order or contact us.
4. Products & Descriptions
We try to describe and photograph our sarees as accurately as possible. Because our products are often handwoven and screens vary, actual colour, texture and motif placement may differ slightly from images. Such natural variations are not defects.
5. Pricing & Availability
Prices and availability can change without notice. We reserve the right to correct pricing or description errors, and to cancel an order if an item is unavailable or wrongly priced. In such cases you will receive a full refund.
6. Orders
Placing an order is an offer to buy. A contract is formed only when we confirm and dispatch your order. We may decline or cancel an order for reasons including stock issues, payment failure, suspected fraud, or incorrect information.
7. Payments, Shipping, Returns
Payments, shipping, returns and refunds, and alterations are governed by our Payment Policy, Shipping & Delivery Policy, Returns & Refunds Policy, and Alteration & Fall Pico Policy, which form part of these Terms.
8. Intellectual Property
All content on this website, including text, photographs, designs, logos and graphics, belongs to Zartari Silks or its licensors and is protected by law. You may not copy, reproduce, or use it for commercial purposes without our written permission.
9. Third-Party Platforms
We also sell through third-party platforms such as Amazon, Myntra and Blinkit. Purchases on those platforms are governed by their own terms and policies.
10. Limitation of Liability
To the fullest extent permitted by law, Zartari Silks is not liable for indirect or consequential losses arising from use of the website or products. Our total liability for any order is limited to the amount you paid for that order.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website means you accept the changes.