Frequently Asked Questions

You can browse our collections, select your preferred product and complete your order through checkout.

Delivery time depends on your location and the product. Tracking information will be shared after dispatch.

Please refer to our return and exchange policy for complete details.

Once your order is shipped, tracking details will be shared with you.

Yes. Visit our Stores page to find our store locations and opening hours.

Care instructions depend on the fabric and craftsmanship. Please follow the care instructions provided with your product.

Customization availability depends on the product. Please contact our team for more information.

You can contact our team through the Contact Us page or the contact details provided on our website.

Availability may vary between our online store and individual locations. Please contact the store before visiting.

Appointment availability depends on the store. Please contact your preferred ZARTARI location.